Effective November 11, 2026
This policy explains what information Don’s Driving School LLC (“Don’s Driving School,” “we,” or “us”) collects when you visit donsdriving.com, book lessons, or text with us, and how we use and protect it. Questions? Contact us using the details at the end of this page.
Information we collect
When you book lessons, online or with our office, we collect:
- The name, email address, phone number, and billing address of the person booking, and their relationship to the student.
- The student’s name, date of birth, phone number, home address, learner’s permit number, and permit issue and expiration dates.
- Where the student should be picked up, and the lesson times you choose.
- Your signature on the lesson agreement, and the date it was signed.
- Whether you asked for lesson reminders by text message.
During lessons, our instructors record notes about the student’s progress, whether each lesson was completed, and road test results. We use these to plan lessons and to issue the student’s certificate of completion.
When you pay, card details go directly to our payment processor (WooPayments, powered by Stripe). We don’t see or store full card numbers.
When you contact us by phone, email, or text, we keep the messages so we can answer you and keep a record of your lessons.
When you visit the site, our web server records basic technical information such as your IP address and browser type. See Cookies below.
How we use your information
- To schedule, confirm, and teach driving lessons, and to assign an instructor.
- To send booking confirmations, lesson reminders, schedule changes, lesson recaps, signing links, and certificates by email, and by text if you asked for texts.
- To process payments and refunds.
- To prepare the lesson agreement and the student’s certificate of completion, and to keep the records a driver education program needs.
- To answer questions and requests.
- To keep the site secure and working.
We don’t sell your personal information, and we don’t use it for advertising.
Who we share it with
We share information only as needed to run the school:
- Our instructors see the student’s name, contact details, pickup location, lesson times, and lesson notes for the students they teach.
- Service providers that work on our behalf: our payment processor (WooPayments and Stripe), our text message provider (Twilio), our email provider (Google Workspace), and our website host (Hostinger). They may use the information only to provide their service to us.
- When the law requires it, for example to respond to a valid legal request, or to protect the safety of students, instructors, or the public.
Text messages (SMS)
If you check “Text lesson reminders to my phone” when you book, or ask our office to turn on texts, Don’s Driving School will send text messages to the phone number you give us. Checking the box is optional and isn’t required to book lessons.
- What we send: lesson reminders and confirmations, schedule changes, and replies from our office and instructors about your lessons. We don’t send marketing texts.
- How often: message frequency varies, usually a few messages per lesson.
- Cost: message and data rates may apply.
- To stop: reply STOP to any message. We’ll confirm, and we won’t text you again unless you ask us to. Reply START to turn texts back on.
- For help: reply HELP, call (701) 223-5304, or email info@donsdriving.com.
- Carriers aren’t liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, except our text message provider, which sends the messages for us. The sharing described elsewhere in this policy excludes text messaging opt-in data and consent.
Cookies
The site uses a few small cookies:
- Shopping cart and checkout cookies remember the lessons you picked while you book.
- Order source cookies from WooCommerce record how you reached the site (for example, a search or a link) and attach that to your order, so we know how families find us.
- Payment cookies from our payment processor help prevent fraud at checkout.
- Sign-in cookies keep staff and instructors signed in.
The site also loads fonts from Google Fonts, which means your browser connects to Google’s servers. We don’t use advertising or tracking cookies. You can block or delete cookies in your browser settings, but booking may not work without the cart and checkout cookies.
How long we keep it
We keep booking, lesson, and payment records for as long as we need them to provide lessons, issue certificates, and meet our legal, tax, and accounting obligations. Text and email records are kept with the student’s lesson records. When we no longer need information, we delete it or remove the details that identify you.
How we protect it
The site uses encryption (HTTPS). Access to student records is limited to our office staff and to instructors for their own students, each with their own sign-in. No method of storing or sending information is completely secure, but we work to protect yours.
Students under 18
Many of our students are teenagers. A parent, guardian, or the student may book lessons, and we collect the student’s information only to provide driving instruction. The site isn’t meant for children under 13, and we don’t knowingly collect information from them online.
Your choices
- Ask to see the information we have about you or your student, or ask us to correct it.
- Ask us to delete it, unless we need to keep it to provide lessons we owe you or to meet a legal requirement.
- Stop text messages at any time by replying STOP.
- Unsubscribe from non-essential emails by contacting us. We’ll still send messages needed for lessons you’ve booked.
To make a request, contact us below. We may need to confirm who you are first.
Changes to this policy
We may update this policy. The date at the top shows when it last changed. If we make a significant change, we’ll post it here.
Contact us
Don’s Driving School LLC
3303 Ave C East
Bismarck, ND 58501
Phone: (701) 223-5304
Email: info@donsdriving.com